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More “communication” may just be more dubious data

Thursday, July 18, 2013

Many people will have seen the saturation advertising on the Commonwealth Government’s “Plan for Better Schools”. One of the key points in this campaign is “Better Communication with Parents”, so I thought I would have a look at the website to read more. Imagine my surprise when the only reference I could find was a section on “More Information for Parents” about more data on the My Schools website, information which schools already provide in their Annual Report on each school’s website.

This raises the question of the difference between information and communication. There is already information overload and governments seem obsessed with data. Schools no doubt will be required to supply more statistical data. However, does this really mean parents will have better communication with their children’s schools?

Good communication involves both speaking and listening. All parents from time to time have concerns about their children’s experience at school whether it is academic, social or behavioural. For these concerns to be addressed there has to be opportunity for communication, which is a two-way thing, whereas the data avalanche is all one way, from the top down.

Schools need to be approachable and to provide a variety of opportunities for parents to engage with teachers and the school leadership about the progress and well being of their children.

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